SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of www.grandemagazino.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://grandemagazino.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
search what you've thought here ... 
The store completely spoiled, very long began to send the order, the consultant is not competent in size. Asked about two different dresses, both times answered that I would be small, the other style I at my own risk ordered L, and I was great, this dress also wrote that it does not fit me, ordered by reviews m, just sewn on me. On the account of the dress, beautiful, neatly sewn, I have og94, ot77 OB 96, M came up perfectly.
Approached, on a small chest all the norms, nothing of the axe. There are protruding threads and tightening, unlucky
The dress is just super!!! On its parameters 86-68-96 ordered s, the village as poured! On height 173 length below the knee. The seams are even, on the side there is a zipper to make it more convenient to put on. The composition is 100% polyester, but the body is very pleasant. Delivery to Samara 2 weeks.
Excellent dress, the color is much more beautiful than in the photo. On the Russian 46-48 came the size L. One of the best purchases on AliExpress
Great dress! Size S on my parameters well fit the height of 172 weight 55, 86-62-92. Who has a bigger breast, too, will perfectly fit razrer allows. I recommend.
Well, i'm not thrilled. Very large, sewn crooked, especially the sleeves, had to turn them so as not to see the curves of the seams. For a big chest, on me a bag on the chest sits and diverges, i had to pin. Money is not worth, for rubles 800 maximum would be ok)
I really like the dress, right in the body. I recommend it.
I liked the dress. The village is excellent. My parameters: 165-92-80-96. But if i dial a couple kg, there will be little. I hope that after washing does not sit down. The fabric is very pleasant, the color is gentle. Sewn well. From one side there is a small sagging skirt, but it is uncritical.
I really liked the dress. Almost perfect. Quality material, intelligent classic style. I wear the russian 48 size, a little cramped, ideally for women 46 sizes. My height is 167, og 95, ot 88, ob 104. Be determined, ladies. I highly recommend the dress. Thank you to the store. Delivery to moscow up to 20 days.
The dress is sewn neatly. On the parameters 89-70-95 the size s came up perfectly. The height of 168 is slightly overstated waist.
Ordered 20.09.19-received 09.10.19. the dress is original. the fabric is hidden to the body. i wear the size 42-44. the dress came up. the sleeves are a little long, but it is fixable. i liked everything and the color is gently blue, refreshing. i ordered the size s. track tracked. very fast shipping. store umnichka. i recommend. Thank you. .
To usa shipping 18 days. Synthetic material. For the summer.
Long was the parcel. The store sent immediately, i do not know why, but the parcel was a month! Still lying in our post office. The dress is beautiful, 100% polyester, it is indicated on the sewing; a little big, about it wrote, but i took my size, i will try to wash, maybe sit down. Beautiful warm color. Sleeves i will roll up, i like it more. i advise to buy. I did not communicate with the seller. This seller does not take the goods for the first time, conscientious, everything is always in time. The goods are sent immediately. Thank you!!!
At 96-80-105 on the hips well in the waist there is no stock, but climbed, but in the chest a little big (if you lean, you can see a bra). The side seams on the skirt of the dress are stitched as it fell-the fabric from the wrong side hit the front side. Fabric thin with a hint of wool
This is better than expected)) the dress is excellent! Soft, pleasant to the body. The sleeves are long, but it is easy to fix. At og-100, in tension .. I'll sew a little buttons. Purchase is very satisfied! Thank you! It was exactly a month)
The dress is chic, warm, without a lift, but does not stick to the legs. I s, a little more, but not critical (86-87/70/94), growth 168. The length is good. Very satisfied, definitely recommend
Chest 88 cm, waist 72 cm, hip 102 cm, order m. chest seems too loose. But the size table corresponds. Waist at the expense of the belt is pulled as it should. I have buttons sewn very tightly! The only thing, the cut on the chest when moving is too open, it will be necessary to grab threads
The dress is cool! Very good and stylish looks. Excellent sewn, fabric quality, no jambs. The button in front is unfastened, there is also a hidden zipper on the side. On the parameters 84-60-90 sits perfectly, adjustable by the belt, you can and on the parameters more. The only thing-with an increase of 172 cm waist is not in place, a little higher than i would like, but the sleeve is not short and the length of the skirt is excellent, below the knee. Sent for a long time, waited almost 10 days, delivery to ukraine took 3 weeks.
Wow, beautiful autumn dress.. fits perfect I’m a 10/12 uk and got an M.. so nice , I will order it in the other colour, the hem is a bit uneven but easily fixed.. thanks so much to the store , I highly recommend this for a classy look.. thanks
The dress is super, beautiful, soft. the size is all good.
On the parameters 80-66-88/height 167 cm ordered size s The dress on my parameters is large in the parameters of the chest, waist. Wear without refinement will not work. The belt is removable, it does not sit very comfortable, it does not work to fix it. On the side there is a secret zipper. The fabric is pleasant to the body, dense, does not shine through. Option for autumn/winter/spring Composition polyester. Sewing is good, the seams are smooth and neat, the threads do not stick out.
The dress is good, i liked it. The fabric is not for the summer period, rather for warm spring and autumn. The style is decent, not provocative. Even the fact that the bodice of the dress is very loose, when tilted does not create awkward situations, as everything is fixable. Read reviews and took on its parameters 95-75-95 size m. The dress was just, thanks to buyers for the feedback! But the store thank you do not want to say! Only for 8 days after order sent my parcel. I even had to extend the deadline.
Long did not send the order!! But in the end, i got everything! Size s, chest slightly small, chest 92 cm. Waist is perfect-76 cm.
Order made 4.08, received 30.08. The dress is beautiful, 100% polyster. Very pleasant to the body. At our 46-ordered l, came up great. Og 95. From-82. About 100. Many thanks to the store. I recommend
A couper le souffle. magnifique tenue