We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good dress, size fit, quality is good Delivery to Kiev-1,5 months
not bad, the space at the armpit was very wide
Arrived in 2 weeks. I love the color of the dress. The texture is superb. I usually take M but I took L so that the dress does not stick to my body. Perfect
The sweater is soft and pleasant to the touch, beautiful dark blue. At a height of 163, weight 53 size s sat well, oversize, sleeves a little long. But unfortunately, the product came with marriage-several holes that continue to dissolve, it is impossible to sew. Money returned without problems, thanks to the store.
Perfect
Perfect
The sweater is great, you could take a smaller size. No more claims
Good quality, soft, pleasant to the body, odorless. I recommend
cool product, but a lil bit bigger than the description
Ravie
Beautiful but short, take its size qd same
Perfect too
Everything is fine
All as always super, very satisfied with the delivery and quality, thank you
So cute
A good dress, pleasant to the body. Synthetics. On the russian 48 l is too big, it looks like an oversize, the sleeves are long. On height 170 length to the knee. Came with a small marriage, a speck on the shoulder. Went parcel month
Dress synthetics, but pleasant to the body, rather tunic, without pants to wear will not work
Height 162, weight 52, o g 84, o. t64, o b92. S looks like a dress. Without a belt is not beautiful. The color is beautiful. The sleeves are long, i would like to be shorter. Soft, pleasant to the body.
This dress is shapeless somehow and loose. With a belt will go for every day.
Great and is delicious
Shipping weeks 3. as always, excellent quality. Size l at 48-50 size sat perfectly, moderately free. I bought for 900 rubles. on sale with a coupon
The dress is excellent, the height of 171 fits well, the sleeves are long, cover the palms, i just wanted
Too big for parameters 85/63/89 height 155
Very beautiful dress) looks very stylish, only without a strap looks somehow wrong, and with a small belt very cool) the size approached me, but the sleeves are long, but not a problem, i still like it))
Good thickness and length