We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As the picture, pretty, the color is beautiful, I like
Excellent handbag, i bought it for 1000r. Quality is good, sewing too. Lightning works properly, quite roomy. Phone, power bank, lipstick, comb, passport, mirror-in general, all the most necessary fits. The image also looks good. Add to the channel in the telegram: kristyalook, public there your purchases and finds! Instagram: sagadievak
She's small but very cute. The store perfectly packed it, inside put the air bag. Definitely recommend to buy.
The bag is beautiful. Everyone is happy!!!
Super handbag. i order already second. delivery is fast. thanks to the store.
The bag is very nice, I am very satisfied
I recommend top this bag I love
Nicely packed arrived, exactly what I had. Expected. Very happy with it.
She is so pretty, suitable for everything: both shoes and sneakers. The image is restrained, but the ears add milotes, i will not say that it looks like a child, rather as a highlight. A little wrinkled during transportation, but i pushed things into her and she was rounded already, so i think for a week to straighten up the hall. Handbag is small, climbs only the most necessary, a little narrow compartment is the main, but you can adjust. I'm happy in general. I bet 5 points. Delivery to mo only 22 days.
I order a second time, in a different color, the quality is good, as in the photo. I recommend. Delivery about a month to the sverdlovsk region
Ordered 11.07, came 29.07 to yoshkar-ola! Super quality!
Everything is fine. the order is satisfied.
kind of a slow shipping
It’s beautiful and just as it is in the picture! Thanks sooo much.