We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful thank you
The bag came quickly, well packed, nowhere wrinkled, looks like in the photo, very roomy. but I did not like the fact that there is nowhere to cling to a large belt, since there are no holders on the sides. I so realized that it should be worn only in the hands, and I love on the shoulder, I attached the belt to the holders of small pens, it looks not very beautiful, but nothing better did not come up, but the store anyway thank you very much, the bag is beautiful
Thank you very much!
Nice and delivery time good, best shipping way standard shippin aliexpres
The bag is wonderful. Everything is neatly done, very beautiful. Only came without a keychain, what is in the photo. The store packed everything neatly, nothing at the shipment was not wrinkled. The bag is not scratched, the thread does not stick out, there is no smell. There is a shoulder strap that is attached separately to the ears on the handles. The only thing that seemed to me would be better if the shoulder strap was attached to the sides of the bag. And so-everything is fine. Purchase is very satisfied. Yes, the bag in the photo seems more than in reality. But roomy.
beautiful but smaller than the picture
The product was accurate as in the photo, only was a bit poshkaraban
Handbag is beautiful, medium size, A4 folder will not fit, but it is also visible from the photo, the keychain as in the photo was not, for me it does not matter. Came slightly rubbed on both sides, like scratches, I think because of the transportation, inside the bag blown bags, so as not to crumple, thank you. With a strap, the problem it can not be attached in the middle, the bag will either lean forward or backward, there are no individual fasteners, attached from the sides of the handles.
Very beautiful bag, everything suits, and the price and quality, and also put the store a gift. Wet wipes. Medium size bag, there is an additional strap for carrying on the shoulder, a partition between 2 departments, very convenient, many pockets. Thanks to the seller for the quality goods.
Everything matches. Thank you.
To say that the bag is beautiful is not enough. She's very, very beautiful. Package to send reliable and the bag came not wrinkled
Beautiful, arrived early
Arrived in perfect condition. Thank the store and hope return to buy more. Brasil Took a little due to the post office in more, all OK.
I love this bag, i recommend
Bag beautiful and good quality But small according to standards of Brasil .. Not measured before buy, but the photo, it is smaller really.
The bag is dirty beige and i asked for whiter
Order received quickly it is beautiful a lot of space super practical very good quality
Handbag is gorgeous, extremely packed. Presents the beautifully. Recommend
Great bag. The gift is cool.