We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good boots, size in size, high, light, comfortable. Special thanks to the store, very attentive, asked about the choice of size, and such a swarm of delivery to the alley I had not yet. The parcel flew before the most "bold" expectations. In just 2 weeks and also focused on the 12th, and came the 8th.
Nakhodka and masthev this autumn-warm winter boots with fleece, which are ideal for Russian winter. They are insulated, water-repellent, with a fleece and a rubberized sole, such a pair are not afraid of frost. Size 8 for 24,5 cm Sole: 3 cm. The height of the boots is just below the knee. The size approached me perfectly, the size table is completely correct. Very comfortable model, which ideally sits on the leg and walk in them as comfortable as possible because of their material. Material: Polyester, plush and rubber. The base is made of moisture-repellent fabric, the bottom of the boot is rubberized and due to this, they are additionally insulated. Inside the boots is an additional plush insulation. Very high quality shoes, stitched neatly and very smoothly. No joints, glue or protruding threads, everything is done very dignified. Boots are quite classical shape and design, the only difference is small inserts of rhinestones on the back and top of the boots.
Thank you very much to the store for the excellent boots, and fast delivery. I ordered it for my mother. In Krasnodar region reached in 2 weeks. She really liked it. I recommend the seller!!! Order from him!!!
Boots are very good!!! Just class!!! The length of the foot 25 cm took 11 size! Everything is super!!! You can even wear warm socks. Easy to put on and very comfortable! The store put the gift-2 hair bands very beautiful. Very nice!!! I recommend the product and the seller! Great Store!!!
Sapogi, Kak v opisanije, dostavka bistraja, tjoplije and udobnije, spasibo for podarok.
The size of whose current is small does not correspond to cm
Nickel very comfortable and very hot I Recommend it
Very warm and comfortable boots-dutiki. Delivery took 3 weeks, with tracking. Packed in a postal bag and in pollen, inside were tightly packed with paper, during transportation were not damaged, not deformed. There was a smell of new shoes, after a while faded. On my foot 23.5 cm chose size 7. according to the table of the store it was possible to take 23.5 cm size 6.5, I took with a margin for warm socks, but my boots back to back. Although they indicate the European size 38. Therefore, small size for size. The boot on a wide leg has approached, put on comfortably and without discomfort. Boots on a flat sole, with a round nose. Top-textile, made of dense, windproof, windproof and moisture-repellent fabric. Fasteners are not provided. Inside is a heater made of artificial fur, very warm, pleasant, soft. Rubber sole, corrugated, suitable for ice. The quality is good, everything is done smoothly, neatly. Behind there is a small decorative element made of gold metal.
Warm light shoes for severe winter. Kupiłam 2 sizes larger and are OK.
Great. Thank you store
Boots are good. The size approached. Delivery month.
Excellent boots for $10. Wife happy
It came to me in good time, perfect measure very nice and warm I liked them very much;)
Boots arrived promptly. I order such a model for the second time. In the first left 3 seasons, comfortable, non-slip, if you need to quickly reach the store-the thing is indispensable. But they are not particularly warm, it is not necessary to count on, they have a sole. In general, I knew what I was buying and for what purposes. Thank you to the store for the gifts, I'm happy with the order.
Thank you very much to the store! Boots-charm! Soft, comfortable.
Sister of the order first black boots, on the foot of 25.5. Boots are excellent and can be worn with a toe. And then i decided to order red, the same size. But the red ones turned out to be small. The insole is less than 1 cm. I liked the quality. Delivery is fast. The store is in touch. Thank you.
Look beautiful. At 40 size russian approached 42 chinese
Thanks for the boots: soft, comfortable.
The parcel came quickly. Boots are super, what i wanted for the winter. On my full calves sat idially!. Look very good and the quality is good. Packed were very good. Thank you store very much!!! I recommend, take from whom full legs will not regret.
Thanks to the store, the delivery is fast, the boots are good, order.