We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Boots such as the pictures of the store, the color is white, the size chose according to the size grid of the seller. Boots are very light, they are certainly not leather, but very comfortable, look cheap. For a very long time waited about two months, the seller 15 days did not send them, but I was not kspehu. For such money, it would be possible to buy something better, but I needed it in this style and it was in white, and you can not find such in stores. The seller is sociable, answered all questions.
Boots are good. But I came very big. I do not understand how to measure the leg. but I will sell and buy the same
I was wrong with the size. I chose the grid. Stop 25.5. Russian 39 size. I took 10 and they are for me a couple of sizes large. Quality is not bad. About the skin I can not say. There are doubts. In short, I will sell. And my first shipment was lost. Sent a second time. Waited about a month.
Boots are super, soft, stylish, as in the photo. I took, reading reviews for the products of this store 39 size on the dew 38-a little more, but not critical. So go in size, i recommend everyone. As will be in the sock until i know-i went only around the house. Seller of prosperity,