We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag of comfortable size and excellent quality. Packaging whole, everything is fine. I recommend both handbag and store.
Identical to the description and picture I am very satisfied and I recommend the product and thank the merchant p excellent packaging and product quality .. Believe me, you will never regret dealing with this store and this merchant advised you to this store for the quality of its products corresponding to pictures and description
Came 18 days after the order. This is the second bag from this store, the quality is perfect, the leather is natural, strong, this time there is no smell (the first weathered for about a month), the size is good, not so soft, but it's good, keeps the shape. I liked everything, we will order more, I would like more choice in color. Thank you very much to the seller!
Good Product according to the description,, landing with perfect, my taste too long process sent 31 days China-Indonesia,,
I liked the bag. Thank you for the gifts, trifle but nice.
The bag is cool, i liked everything, the delivery is fast, the only wrong color, waited for a dark brown was a little red, but it looks not bad
Thank you so much for the purse!
Semka is good, i hoped it was more roomy, but due to the fact that the purse can not be worn, there is a place for the phone and trifles. Pockets a lot! Leather natural, quality accessories. Delivery about a month. In general, i'm happy with the purchase. The store put a scarf as a gift, very nice!!! Thank you.
Perfect. Very pretty handbag. Accommodates notes, front pocket is used for wallet. Swietne solution, recommend,
Moc hezká, malá. Dobrá kvalita. super.
This manufacturer has consistently high quality. I buy not the first time and was always very happy.
I liked the bag, thank you. Thank you for the gift, too. The only thing that upset is the crumpled skin in front. Delivery less than a month.
Arrived in about 1 month. Product exactly as the picture and description
Nothing extraordinary, tough and narrow. If the skin, it should become softer, time will show. I can not say that i am absolutely satisfied with the bag.
It's okay, thank you!