We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2 weeks to Moscow from China, stuffed it weak then, the right wall of mint although the frame of the bag is stiff, but alas the Mail staff did not remove it! A handkerchief as a gift and a $2 coupon, but judging by the inscription he funcised from August 31 to October 17, so useless paper. In general, davolna his order.
Bag class!!! What you need! I love when everything is conveniently laid out in the bag "on the shelves" and do not first put everything out of the bag to get some garbage from the bottom. Came a little crumpled, but when it was filled-everything fell apart. The store put a handkerchief and a card on bonuses as a gift. Thank you! There's a smell. Strong. But the street does not feel. I hope to fade soon. But now it's been two days since the receipt, and all this time i ventilated it until the smell disappeared.
What is stated by the store, and received. The bag corresponds to the description and photo. I repeat what many buyers wrote about: packing no!!! The bag was hurt, i think it was very hurt. How to walk with this? Even if (oh, miracle!) all creases will be corrected (could not fit everything in the photo, they still exist), the rim corner will not go anywhere. The seller should start to respect the work of those who developed an amazing design and made a bag, as well as respect buyers. I understand that for such a ridiculous price it is stupid to hope to get the ideal. But when on the papers attached to the bag, read about the quality of the goods of the manufacturer and instructions on how to handle this bag, so as not to spoil, and at the same time get in this form your order, it's like bullying already.
The parcel came quickly, tracked in the mail application, as a gift handkerchief and coupon, but its validity period ended before sending the order. On the quality there are no questions, stitched normally, the accessories hold tight, the locks work. In size-a4 documents will fit folded in half. Only one minus, the store badly made the filling of the bag inside, the corners on the one hand came heavily suede and do not straighten, despite all efforts within a few days.
Loved the handbag, beautiful very worth.
Excellent product, recommend. Fully corresponds to the description. Folder a4 will not fit, but it's not cretcifically. i recommend the store. Seller advise to make a similar bag of different sizes. i will be the first buyer to different shape. Finally everything will lie in its place, not lie in different places. Thanks to the seller. You save my time to search for the right things in a women's bag. thanks
The bag is excellent, thanks to the manufacturer, the accessories are good, the lining and pockets are made without flaws. Very functional. But the packaging leaves much to be desired, inside is filled with paper, and very weakly, in consequence of which there were creases, which is very upset. How can the store save on the packaging the consequence of which suffers the appearance of such a wonderful product. As a gift put a handkerchief, the size is not big, rather it is a kerchief. Thank you for that, pleasant surprise. I recommend the product itself, but the seller need to reconsider the packing way, need air package.
This original handbag replenished my extensive "bag park" from cobbler legend. Double impression... On the one hand, the style is very unusual, the bag is small, but very roomy. There are no complaints about lightning-if you do not unbutton them constantly "back and forth"-they will not unclog and unbutton themselves (judging by the reviews-this is the main trouble for many). But a completely unexpected minus in this bag was the color and dressing of the skin. I expected that the color will be as in the store's photo. I have a few things of this brand of the same color, for example, a purse (in my photo it is next to this bag in the foreground). This color-cherry-brown,-looks good and is often found in leather products. In the case of scuffs and scratches, the skin under painting is dark. And here-the bag is strange, and not brown, and not red. It looks unnatural, the paint hides the skin pattern. Immediately appeared white scuff in the seam area. As a gift, a polyester handkerchief and an expired coupon))).