We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shoes are chic, but the heel barely holds. For cafes and holidays. On the street will not fit
At 22,5 cm more than a little. The quality is excellent.
Did not really like the heel in the area of the heel, when ordering did not notice but if you look at the photo you can see. delivered quickly. advised on the size with the store advised the size is bigger to me, but maybe the previous size would be small.
Beautiful shoes! At 24 cm size 7 just right. The shoes came in an anther, with a paralon in the sock, but the heel was slightly wrinkled, though quickly straightened. Insole even as if with a soft cushion, but it saves little))) you can walk, but not for long) in general quality is satisfied
I expected more. I ordered a larger size (i wear 37 size), still turned out to be small, yes, so that the leg just does not climb. Shoes are very light, like cardboard.
Corresponds to the description. 9 corresponds to 39 size. Heel comfortable. I recommend
Почитала reviews that on 26 cm foot well is 11 size and what size corresponds to the, in total proved big… Very mind ..
excellent!exactly as shown in the pictures and really fast shipping!
Excellent shoes, soft. At 25 cm slightly too big, i had to pour on the heel liners.
Everything is super! Happy. Thank you to the store, very quickly received)
Traces of glue are visible, but not much. Quality for such money is excellent
Hurray at the foot of 26,5 cm came up!
For a very long time i wanted shoes, i decided to order on ali eksembul. For a very long time i was looking for a good store, i found) i'm shocked!!!! Shoes quality glue i did not see, there is a single smell, but we all know that this is fixable and not scary. Well forged (but not straight of course lux) fast delivery to omsk 2-3 weeks. Dressed and no discomfort. The main fear was that the grid of sizes will be not the same, and will be small. My foot is exactly 24 cm. I did not order for a larger size, and did not lose! They sat down. Do not press, do not press. And, suddenly for myself, i found a gift from pradovets in the form of gum. I'm so sooo cute. Don't be afraid to order. If you contact the seller, he will help in choosing shoes.
Some places you can see glue, slightly odour unpleasant. In general, not critical of course, but somewhat blurred the impression of buying.
At 24,5 slightly larger gs, i will order a smaller size